Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Gateway.sa services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Gateway.sa provides communication services including but not limited to:

• SMS messaging services
• WhatsApp Business API
• Call Center solutions
• Email marketing services
• Social media services
• Automation tools

3. User Obligations

Users agree to:

• Provide accurate and complete information
• Maintain the security of their account credentials
• Comply with all applicable laws and regulations
• Not use the service for illegal or unauthorized purposes
• Respect intellectual property rights

4. Prohibited Uses

You may not use Gateway.sa services to:

• Send spam or unsolicited messages
• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Harass, abuse, or harm others

5. Payment Terms

Payment terms are as follows:

• Payments are due according to the selected pricing plan
• All fees are non-refundable unless otherwise stated
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in service suspension

6. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We are not liable for any service interruptions or downtime.

7. Limitation of Liability

Gateway.sa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

8. Intellectual Property

All content, trademarks, and intellectual property on Gateway.sa are the property of Gateway.sa and are protected by applicable laws.

9. Termination

We reserve the right to terminate or suspend accounts that violate these terms without prior notice.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms & Conditions, please contact us at:

• Email: legal@gateway.sa
• Phone: +966 XX XXX XXXX